Itil Process Maps V3 Visio Download

Applies To: Visio 2007 ITIL (IT Infrastructure Library) is a framework that IT professionals use to identify best practices for their IT service management. An ITIL process is typically drawn as a flowchart. The ITIL Diagram template in Microsoft Office Visio Professional 2007provides attractive and functional shapes to create and enhance diagrams of ITIL processes.

• On the File menu, point to New, point to Business, and then click ITIL Diagram. • From the ITIL stencil and other stencils that open with the template, drag shapes onto the drawing page to represent the processes of your IT services. • Use the Connector tool to connect the shapes: • On the Standard toolbar, click the Connector tool, and then drag from a connection point on the first shape to a connection point on the second shape.

The connector endpoints turn red when the shapes are connected. • When you finish connecting the shapes, click the Pointer tool on the Standard toolbar.

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